Refund policy
All Sales Are Final
Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or issue refunds once an order has been placed. Please be sure to review all product descriptions, sizing guides, and details before making your purchase.
Exemptions
We only offer replacements in the following cases:
- If the item received is defective, damaged, or incorrect. In such cases, please contact us within 7 days of receiving your order with supporting photos and your order number.
To request a replacement, email us at shop.beautyflyboutique@gmail.com with the following details:
- Order Number
- Description of the issue
- Photos of the product showing the defect or damage
Once we review your request, we will provide instructions for the next steps. If approved, we will ship a replacement at no additional cost.
Damaged or Defective Products
If you receive a damaged or defective product, you must notify us within 7 days of receiving the item. We will require clear evidence (photos or videos) to process your claim.
Important: By completing a purchase with us, you are agreeing to our All Sales Are Final policy.
For any questions or concerns, please contact us at shop.beautyflyboutique@gmail.com.